FAQ's

We believe in trust and transparency. See below for answers about products, shipping, and how to use.

Product Information

Orders, Shipping & Policies

Usage & Application

What is beef tallow, and why is it in skincare?

Beef tallow is rendered fat from cattle. Its fatty acid profile is nearly identical to human sebum (the oil your skin naturally produces), which means your skin recognizes and absorbs it easily. It's been used for centuries as a moisturizer—long before the modern skincare industry existed.

Is it greasy or heavy?

No. Tallow melts at body temperature and absorbs cleanly into your skin. Start light and apply more as needed.

Does it smell like beef?

Not at all. Our tallow is purified and filtered to remove any strong scent. We add a touch of natural vanilla oil, so it has a light, subtle vanilla scent.

Is it safe for sensitive skin?

Yes. Our moisturizer contains only six ingredients, all of which are gentle and non-irritating. Tallow is naturally hypoallergenic and works well for sensitive, reactive, or dry skin. That said, if you have known allergies to any of our ingredients (beef tallow, beeswax, jojoba oil, sweet almond oil, honey, or vanilla oil), you should avoid use.

Is it good for eczema, psoriasis, or very dry skin?

Many customers with eczema, psoriasis, and chronic dry patches find relief with tallow-based moisturizers because they deeply hydrate and support the skin barrier. However, we are not making medical claims that it cures certain diagnosed skin conditions. Please consult your dermatologist before trying new products.

Can I use it on my face?

Absolutely. It's safe for your face, hands, and body. Many people use it as their primary facial moisturizer.

Will it help with wrinkles or anti-aging?

Tallow is rich in vitamins A, D, E, and K, which support skin elasticity and collagen production. While we don't make anti-aging claims, many users report softer, more hydrated skin with regular use—which can reduce the appearance of fine lines over time.

Is it safe for children or babies?

Yes, but as with any skincare product, we recommend doing a patch test first. Beef tallow is gentle and natural, making it a good option for kids with dry or sensitive skin.

Can vegans or vegetarians use it?

No. Our moisturizer contains beef tallow, beeswax, and honey. It's not vegan or vegetarian.

Does it contain preservatives?

No. Our moisturizer is completely preservative-free. Tallow is naturally stable and doesn't require synthetic preservatives to stay fresh.

What's the shelf life?

10 months from the date of purchase. Store it in a cool, dry place away from direct heat or sunlight. Do not leave it in a hot car or near a heater, as the product can melt.

Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States. There's no minimum purchase required.

How long does shipping take?

Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–5 business days via USPS, FedEx, or UPS.

Do you ship internationally?

Not at this time. We currently ship within the United States only.

What if my order is lost or delayed?

If your tracking shows a delay or your package appears lost, contact the shipping carrier directly first. Once a package leaves our facility, the carrier is responsible for final delivery. If there's an issue, reach out to us at support@pureintentskin.com and we'll help however we can.

What is your return policy?

We accept returns on unopened, unused jars with the seal intact within 14 days of delivery. Because our products are designed for direct skin contact, we cannot accept returns on opened or used jars for hygiene reasons.
Please see our Return Policy at the bottom of this page for more.

Can I exchange a product?

We don't offer direct exchanges, but if you received a damaged or incorrect item, contact us at support@pureintentskin.com and we'll make it right.

How can I contact customer support?

Email us at support@pureintentskin.com. We respond as soon as possible, within 1-2 business days.

Are your containers recyclable?

Yes. Our jars are made of glass and can be recycled. The lids are also recyclable depending on your local recycling program.

How much should I use?

A little goes a long way. For your face, use a chick pea-sized amount. For larger areas like hands or body, adjust as needed.

How long does one jar last?

With daily use, one jar typically lasts 3-5 months, depending on how much you use and where you apply.

Can I use it under makeup?

Yes. Let it absorb for a few minutes before applying makeup. It creates a smooth base without feeling greasy.

Should I use it morning and night?

You can. Most people use it twice a day (morning and night).

Can I use it with other skincare products?

Yes, but you may not need to. Many customers find they can simplify their routine and use this as their only moisturizer. If you do layer products, apply tallow last to seal everything in.